1.) Why did the IT group at Royal Carribean have such poor performance and business status in the company?
In a company business, there is "a need of unity and cooperation" in each member of the group.
The IT group at Royal Carribean have such poor performance and business status in the company because of the two opposing "maffias" which are the Cuban and African American department.Each of them did its responsibility but the main problem is that there was no outgoing involvement between the two deparments.
2.) What are the top three factors in Tom Murphy's turnaround of the IT function at Royal Carribean? Explain the reasons for your choices.
The top three factors in Tom Murphy's turnaround of the IT function at Royal Carribean are:
a.) Communication - builds the good relationship between the head and his workers, as well as between workers to fellow workers.
b.) Respect - must always be present among workers ,inorder to have a great working relationship, and to avoid misundrestandings and argumentations.
c.) Metrics and Time - was established in a very specific performance measures to let the managers know exactly whats expected of them".
3.) What could be improved? Outline the business impact of your idea.
The Royal Carribean International website is one of the largest cruise lines in the industry.They offer cruises in different distinations and consistently increases thier "WOW!" factor with each new ship they introduce to the high seas.
Things To Improve:
a.) develop more hightech ships.
b.) service must be more affordable for customers.
c.) give safety travel.
Sunday, December 2, 2007
Tuesday, November 27, 2007
Exercise 2
1.)How well is IT supporting the business goals of BellSouth? Explain.
Information Technology is supporting the business goals of BellSouth very well especially by means of telecommunication.The new broadband ordering system is one of its greatest productivity enabling the transfer of large files directly using a wireless communication.This strategy significantly cut the overall business budget by lowering the ordering cost for 50% per-subscriber.
And so,it obviously attract costumers and larger local buyers.Aside from it,IT gives the high Internet capacity service allowing the BellSouth to compete with other markets around the world.
2.)Is BellSouth's technology transfer map a good way to determine IT investment priorities?why or why not?
For me I'll say YES,BellSouth's technology transfer map is a good way to determine investment priorities because it identifies and prioritizes "leverage" and "nonleverage" systems.Leverage systems is the highest priority, those business prior to run and enhance their revenue generating operations.On the other corner, nonleverage systems are more traditional legacy systems earmarked for retirement in the near future.
Therefore,this investment priority gives a strategic and practical decision for the company to prioritize those businesses that gives more impact on the Internet service development.
3.)What else could BellSouth do to guarantee the strategic business value of potential IT investment projects?
BellSouth could have more guarantee for strategic business value of potential IT investments by means of creating enterprisewide accountability and inspiring more rational business approaches,agreements to improve user satisfaction and to show what IT does with its staff and resources.
Information Technology is supporting the business goals of BellSouth very well especially by means of telecommunication.The new broadband ordering system is one of its greatest productivity enabling the transfer of large files directly using a wireless communication.This strategy significantly cut the overall business budget by lowering the ordering cost for 50% per-subscriber.
And so,it obviously attract costumers and larger local buyers.Aside from it,IT gives the high Internet capacity service allowing the BellSouth to compete with other markets around the world.
2.)Is BellSouth's technology transfer map a good way to determine IT investment priorities?why or why not?
For me I'll say YES,BellSouth's technology transfer map is a good way to determine investment priorities because it identifies and prioritizes "leverage" and "nonleverage" systems.Leverage systems is the highest priority, those business prior to run and enhance their revenue generating operations.On the other corner, nonleverage systems are more traditional legacy systems earmarked for retirement in the near future.
Therefore,this investment priority gives a strategic and practical decision for the company to prioritize those businesses that gives more impact on the Internet service development.
3.)What else could BellSouth do to guarantee the strategic business value of potential IT investment projects?
BellSouth could have more guarantee for strategic business value of potential IT investments by means of creating enterprisewide accountability and inspiring more rational business approaches,agreements to improve user satisfaction and to show what IT does with its staff and resources.
Subscribe to:
Posts (Atom)
